Important Disclosures

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Name
• Phone number
• Email address (only if you create an account)

b. Account Information

If you create an account, authentication is handled securely through Firebase Authentication. We do not store your password directly.

c. Payment Information

All payments are processed securely by Stripe. We do not store or have access to your full payment details (such as card numbers).

d. Order Information

• Items ordered
• Order history
• Transaction details (non-sensitive)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate order status
• Provide customer support
• Maintain your account and order history
• Improve app functionality

3. Sharing of Information

We do not sell your personal data.

We may share your information only with:

• Stripe – for payment processing
• Firebase – for authentication and backend services

These providers only use your data as necessary to provide their services.

4. Data Retention

We retain your information:

• As long as your account is active
• Or as needed to fulfill orders and legal obligations

You may request deletion at any time (see Section 6).

5. Notifications

We may send:

• Push notifications related to order updates and app functionality

We do not send:

• SMS messages
• Marketing emails

6. Account Deletion & Your Rights

You have the right to:

• Access your data
• Request deletion of your account and associated data

How to delete your account:

• Use the in-app account deletion feature, or
• Contact us at: izumisteakhouseqc@gmail.com

Upon request, we will delete your data unless required for legal or operational purposes.

7. Children's Privacy

Our App is not intended for children under 13, and we do not knowingly collect personal information from them.

8. Security

We take reasonable measures to protect your information, including secure authentication and encrypted payment processing via Stripe.

9. Third-Party Services

Our App relies on third-party services, including:

• Stripe (payments)
• Firebase (authentication & backend)

These services have their own privacy policies.

10. Your Choices

You may:

• Use the app without creating an account
• Disable push notifications in your device settings

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated "Effective Date."

12. Contact Us

If you have questions about this Privacy Policy, contact us:

1. Use of the App

The App allows users to:

• Browse menu items
• Place food orders
• Make payments for orders
• Manage account information

You agree to use the App only for lawful purposes and in accordance with these Terms.

2. Eligibility

You must be at least 13 years old to use this App. By using the App, you represent that you meet this requirement.

3. Accounts

a. Account Creation

You may create an account by providing:

• Name
• Phone number
• Email address

Account authentication is handled through Firebase.

b. Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account
• All activity under your account

We reserve the right to suspend or terminate accounts for misuse or violation of these Terms.

4. Orders

a. Order Acceptance

All orders placed through the App are subject to acceptance by the restaurant.

We reserve the right to:

• Refuse or cancel orders
• Limit quantities
• Modify menu availability

b. Accuracy

You are responsible for:

• Providing accurate order details
• Verifying your order before submission

We are not responsible for errors caused by incorrect information provided by you.

5. Payments

All payments are processed securely through Stripe.

• We do not store your full payment information
• You agree to provide valid payment details
• You authorize us to charge your selected payment method for your order

6. Refunds & Cancellations

a. Refund Policy

All refunds are handled directly by the restaurant, not through the App.

Refunds may be issued at the restaurant's discretion for:

• Incorrect orders
• Order issues
• Other valid concerns

b. How to Request a Refund

To request a refund, you must contact the restaurant directly:

• Phone or in-person contact is required

The App does not provide automated refund processing.

7. Order Issues

If you experience issues such as:

• Incorrect items
• Missing items
• Delays

You must contact the restaurant directly for resolution.

We are not responsible for:

• Food quality
• Preparation errors
• Delivery or pickup delays

8. Account Deletion

You may delete your account at any time by:

• Using the in-app account deletion feature

Upon deletion:

• Your account and associated personal data will be removed, subject to legal obligations

9. Prohibited Uses

You agree not to:

• Use the App for fraudulent transactions
• Attempt to disrupt or interfere with the App
• Misuse payment systems
• Impersonate another person

We reserve the right to suspend or terminate accounts violating these rules.

10. Intellectual Property

All content in the App, including:

• Logos
• Branding
• Text and design

is owned by Izumi Steakhouse LLC and may not be used without permission.

11. Disclaimer of Warranties

The App is provided "as is" and "as available."

We do not guarantee:

• Error-free operation
• Continuous availability
• That all information is accurate or complete

12. Limitation of Liability

To the maximum extent permitted by law, Izumi Steakhouse LLC is not liable for:

• Indirect or incidental damages
• Loss of data or profits
• Issues related to food quality or preparation
• Payment processing errors handled by Stripe

Your use of the App is at your own risk.

13. Third-Party Services

The App uses third-party services, including:

• Stripe (payments)
• Firebase (authentication & backend)

We are not responsible for the performance or policies of these services.

14. Changes to These Terms

We may update these Terms at any time. Changes will be effective upon posting with an updated "Effective Date."

15. Governing Law

These Terms are governed by the laws of the State of Iowa, United States.

16. Contact Information